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<p><strong>Role of hr for employees relation turn to good customer services?</strong></p> <p><strong>What is your opinion?</strong></p>
Yes, I do agree with it. No doubt customer is the key to business success. But, who is going to satisfy the customer ? Of course employees of the company. So, first satisfy your employees, they will do their best tos satisfy the customer and broaden the customer base.
Yes, First make good relation with your employee, they will make good relation with your customer.
Yes.
Satisfied employees mean satisfied customers, which leads to profitability.
You cannot expect that people from outside will trust you, if your people from inside doesn't trust you. There has been a long discussion about what comes first Customer's loyalty or Personnel's loyalty. Both are very important any business. I believe they reflect each other.
