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How can we improve our employee training programs to reduce turn-over in sales department?

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Question added by Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC
Date Posted: 2014/09/21
Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

  1. Place individuals in the right sales jobs, thereby ensuring increased employee success.

  2. Create a satisfying career path for individuals within the firm, thereby reducing incentive to leave.

  3. Customize sales training to match the innate behaviors of the individual, thereby increasing employee engagement and loyalty.

  4. Improve the relationship between the manager and the sales professional through more effective coaching.

 

Radha Krishna Chillara
by Radha Krishna Chillara , Department Manager , Shoppers Stop Ltd

First we need to monitor the employees potential on the field. Based on the loop holes (if any), we need to do personal counselling in the first place and then tell the employee regarding the training program that your are planning for him/her  with the reasons like

Soft skills in sales, Product understanding training etc.  

IRPHAN GHANI
by IRPHAN GHANI , Senior Management , A

Design job roles and its contents matching the objective and the potential / skill required and available. In such situation the job is enjoyed and productivity is high. 

Design training programs in line with required potentials to be developed.

Create more opportunities for learning which adds value to individual and the job role. 

Nasir Hussain
by Nasir Hussain , Sales And Marketing Manager , Pakistan Pharmaceutical Products Pvt. Ltd.

Good Day!!!

 

If the high turnover is because of poor trainings of products / Skills, YES, a continuous assessment of training needs may reduce the turnover..... otherwise NO.

VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

1. Product knowledge training Programme

2.Technical handling training Programme

3.Customer behaviour training programme

4. Language and Body language awareness programme

5. Motivations--on job trainings--incentives for targets--payment in lump sum etc

(I presume you have meant reduce in manpower turnover

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