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To keep your customer happy very important point is to show YOU CARE . Apart from providing him his needs and giving him the best service - customer will always be attracted towards you if the trust and I CARE FOR YOU attitude is there when serving him .
There is a proverb "if you want to be a good bull fighter ~ think like a bull" We must think like a customer who traditionally needs right quality , right price & availability. Convenience in terms of packaging comes under product concept. Good day
Today the world's business organizations focus on customers. Customers are the key to the success of any organization but this doesn't also mean other factors are not necessary rather than customers.
If you keep a customer happy and satisfied, then you will be one among the leading companies in the market because all organizations keep a vision of making their customers feel satisfied which is accomplished through various complicated and coordinated individual and internal business processes...
Business is a continous process and customer is the king. Being customer happy means he will be attracted to the company or product and will give priority to the product/cutomer for future buying. Also they will act as an non paid advertisement as they will share the infomation among their relatives and friends.
well Customer satisfaction is important because it provides marketers and business owners with a metric that they can use to manage and improve their businesses.
I believe we are social Animal , we need care , respect from other people , so same customer will loyal to you most of the time on the basis of your best customer services wit excellent soft skills and care.
Here are some customer retention strategies to get you thinking for Positive impact on your business
it is very important thing by reading their faces and what they want and there feeling.by going extra miles.
