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What is the most important attitude you should have during negotiating with customers?

<p>A- Tough</p> <p>B- Tolerant</p> <p>C- Involved</p> <p>D- Clever</p> <p>E- Interested</p> <p> </p>

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Question added by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date Posted: 2014/09/24
osama abu shrieha
by osama abu shrieha , Regional SHEQ Manager , Almajdouie Logistics LLC

I believe that all of them are valid as negotiating with customers carried out many aspects of speaking modes but i think the most important is B- Tolerant

Raheel Khan
by Raheel Khan , Coordinator Projects , ROCKMORE PRIVATE LIMITED

Interested, primarily

IRPHAN GHANI
by IRPHAN GHANI , Senior Management , A

Exhibit interest and involvement and else required would be covered.

Radha Krishna Chillara
by Radha Krishna Chillara , Department Manager , Shoppers Stop Ltd

Interested It should always be..

 

Customers come to us for our assistance and service. We are the best persons who will be available for them to over come their requirements. If we are not interested then we will not be in a position to listen to their needs and fulfill them.  

 

Wasef Mustafa Sawalha CISCM
by Wasef Mustafa Sawalha CISCM , supply chain director , SAHCO

all of above are required for negotiations

 

Khan Sohal khan
by Khan Sohal khan , Associate , State Street Syntel Services Pvt Ltd.

agreed with all

Tauseef Khattak
by Tauseef Khattak , General Manager ERP (IT) , KM Ashraf Pvt Ltd

Interested and the customer is always right

Manjusha Mohan
by Manjusha Mohan , Program Manager , Neo Technology Ltd

All of the above.

you should appear tough so that the other party doesn't feel that he has an upper hand . At the same time , you should be tolerant towards the customer and listen to his side of the story. Only if you are involved in the negotiation will you be able to understand and counter the opposite persons points with valid comments. Being clever will help you in gaining the confidence of the other person. You should also appear interested in the whole deal to take the negotiation in the right direction. 

 

 

Kamal Narayan Yelkur
by Kamal Narayan Yelkur , AGM Procurement , Yashoda Group of Hospitals

Tough and clever. Negotiation is win-win process. We should be tough so that the opponent has to struggle to win and we should be clever so that opponent has to feel that he has won.    

Imran Khan
by Imran Khan , IT Project Coordinator , Malomatia

Clever

Arun Kumar
by Arun Kumar , Assistant Accountant , Shri Haridass Glass House

D

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