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<p>Sometimes, clients or people in general can be so blunt with their comments about a product brand or service provider that they would go as far as ranting about their complaints indiscriminately; thereby influencing other people's perception on the organization or product itself.</p>
: custom: customer care function ,inventory management, rating and billing functionser care function ,inventory management, rating and billing functions
Customers make such comments when they are angry, not satisfied, or they didn't get good service.
