What are the easiest quality tools to measure the quality systems of an organization?

Dear Hina, == When we plan, as quality control and quality assurance, to evaluate and assess the Quality systems measurements in our organization, we have to refer this issue to Quality Management Department.
== Quality Management System (QM) is the organizational structure, processes, procedures and resources needed to implement, maintain and continually improve management of the quality.
== While TQM, the Total Quality Management System, is a management approach to long-term success through customer satisfaction; by much focus on the development of products and services that meet the needs and exceed the expectations of key customer groups.
At your organization, you can implement several fundamental quality control processes to ensure that you produce or deliver a high-quality product or service, and to determine how you can integrate quality control processes into your organization: =1= Evaluating the Introduced quality control to your business/organization: Like most other changes, quality control is best introduced in small bits.
One way to do this is to create a pilot project that allows you to make a small change to a small part of your process to see the change's effect.
If the results are good, you can implement the change on a wider basis; if the change is bad, you've limited the damage done.
=2= Listening to your customers: An important concept in quality control is listening to the customer or also called the voice of the customer (the VOC).
= The customer typically has three desires, and rarely can get them all: •They want it good.
•They want it fast.
•They want it cheap.
= To hear the VOC, you can ask by handing out questionnaires, conducting interviews, reviewing complaints, holding focus groups, reviewing purchasing patterns, and interviewing field personnel.
Borrowing good ideas from your competitors, and using a good customer relationship management (CRM) system, will be another VOC options.
=3= Measuring your quality: to help you to know where you've been and where you're going.
The old management saying "You can't manage what you can't measure" rings especially true in quality control = For Customers: By measuring certain attributes of your product or service against their specifications.
You have to determine what to measure, how to measure it, and when to measure it.
= For Employees: Employee training is critical to ensure that everyone involved in your process measures the same specifications in the same way.
= For Quality process: The effectiveness of your quality process can be determined by data collection in a usable format and to be analyzed.
The effectiveness determination is directly related to the quality of your data collection and analysis process.
If you don't have good data, you can't make good decisions.
=4= Evaluating your quality: by Statistical analysis of collected data.
Statistics serve many purposes within quality control: -- Statistics allow you to determine which processes or parts of processes are causing your company the most problems (by using the80/20 rule —80 percent of your problems are caused by20 percent of what you do).
-- Statistics is used for sampling, so that you don't have to test100 percent of the items you make.
-- Statistics can help you spot relationships between the values you measure — even if the relationships aren't obvious, and identify small variations in your process that can lead to big problems if you don't correct them.
-- Although statistics can seem daunting, you can use many simple tools to greatly improve your quality — tools that don't require an advanced degree in statistics! -- Much of statistics allows you to look back only at what has happened in the past, Statistical Process Control (SPC) allows you to identify problems before they can negatively impact the quality of your product or service; by spotting a change in a process before it gets to the point of making bad products, and then you can fix the process before bad products hit the shelves

Set right quality objectives and monitor the performance in achieving targets...

Define first the actual processes that are active in your organization.
Define the quality characteristics of the outputs.
Then generate a quality indicator that reflects how well you are adhering to standards of customer needs and there you are.
There is no coockbook and no easy formula.
You have to do your homework.

depends on hygienic conditions,customer support,document control,quality of the instruments used and their proper validation,

Good reputation,customer satisfaction ,providing a good employee environment and the fast expansion and success of the organisation are tools to measure it's quality.

We Have many criteria have used to measure quality level include but not limited: Customer satisfaction.
customer loyalty Right first time on processes Waste percentage Working environment knowledge & training for people in the organization> The methods to analyze & measure the criteria are Pareto chart.
Fish bon diagram, Histogram, Control cart, Flow diagrams, scattering diagram & check lists.

Good quality system of any organization can be evaluated on the base of increased consumer trust , level of satisfaction, volume of sale, trust & attraction.

Internal and external Quality Audit reports (Number of majors, minors, AFI) Internal and external satisfaction index Customer retention and staff retention rates Number of repeated NCR; Effectiveness of corrective actions and preventive actions KPIs to all included processes in the quality management system Average Response time to NC or client complaint

There is no simple2+2 formula.
It is a combination of indicators which point to a successful, beneficial and continually improving QMS.
Few of those can be1.
percentage of quality objectives achieved?2.
customer satisfaction surveys3.
increase in business4.
increase in work force5.
Innovation6.
compliance with customer requirements7.
compliance with regulatory requirements8.
Regular top management review meetings etc.

that depends on the Quality system which working in the organization .
any quality system contains tools for auditing and ensure if it working will or not>

The quality movement and quality systems have had many different names or terms of reference in the past few decades, and might look like a short-lived business management trend at first glance.
With ever increasing competition and consumer expectations, professionals and business managers cannot ignore quality issues and expect to maintain or improve their competitive position.
Quality systems, time and again, have been responsible for substantial increases in the bottom line of businesses in every industry and have given organizations the boost they need to meet overall goals and objectives.
Organizations that do not accept that quality improvement is going to be ingrained into every part of their business are not going to be around to see what the future brings.