How does your company train employees in customer service, and call center?

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Where does customer service (call center , BPO)fit into the banking process?
Posted by:
Subhranshu Ganguly
13-December-2013

Customer Service Client Service Call Center Sales Business Development

Question added by Nuha Ali , writer , freelance
Date Posted: 2014/09/29

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by Sanosh Samuel Sunny , Mail Processing Personnel , Royal Mail PLC.

I do prefer let the employee be with another experienced employee with proven track records, from whom the employee could be able to learn things in a short while.

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