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Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.
Customer Service like the name refers to the assistance and provision provided to the customer thereby satisfying, resolving or providing a solution to the risen issue from the side the customer. Customer service may vary depending on petit issues to really complicated situations. A prompt and practical customer leads to customer satisfaction and developing a last relationship with the customers. It also helps to gain the loyalty of customers. Patience and listening are the key skills when it comes to customer service.
