Register now or log in to join your professional community.
The body language is very important when dealing with customers.
So, simile and voice inflection are very important tools.
see smiling means you are inviting someone and making a face like a drakula is you know what i mean...it is a most important non verbal communication. you may lighten up the environment with your radiant smile. smile reflects openness and friendliness enabling you to strike a chord and create a deep relationship with their client.