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yes,,, THAT IS RIGHT MOSTLY WE FOCUS ON REPLY PART OF COMMUNICATION INSTEAD TO UNDERSTAND THE MATTER,,,,,,,,,,,
That is the difference between effective communication and bad communicationSome people listen to understand and then reply. Others reply and then understand!So, good leader is a good listener.
In my opinion, these are cases of poor Stakeholder Management, Communication Management and Marketing, each of which having adverse effects on the business, project or operations.
- In case of Stakeholders, this shall result in failure to understand the stakeholders needs, expectations & aspirations.
- In case of Communications, failure to listen can result in important or serious matters being unnoticed leading to adverse consequences.
- In case of Marketing, customer requirements, complaints or feed-backs may not be reported correctly resulting in customer dissatisfaction and loss in business and reputation.
Thanks for the invitation
In my point of view....yes & for sure that,s totally right
and that,s the main difference between excellent communication & bad communication
meaning that first we must listen very carefully to understand and than we can give the right reply in the right time.....
Very correct, In business everyone wish to maximise its revenue at any cost without giving any attention to what other is thinking about specially your customer. All our focus is on marketing and sales and to achieve our set target we overlook the most essential part of communication i.e listening and understanding.
Generally every manager/authorized person used to SPEAK and EXPLAIN or COMMAND. I used the simplest method of communicating with the peoples involved in job - make weekly discussions and planning of the next week job instead of only analyzing and commanding.
Yes it is one of the problems. we can minimize the gaps by properly listening before responding. Proper listening helps us to read between the lines and address them accordingly. Sometimes your ego does not let you listen or recognize the facts that also needs to be set aside otherwise you cannot reach to the root cause.
Proper listening and understanding can reduce the efforts of communication to a greatest extend and saves precious time, energy, space and money.
Yup it is a major problem in business now-a-days.
Bad listening leads to misunderstanding, disengagement, and poorer decision-making, that means more time is required to arrive at accurate information, good decisions, and a righted course.
The problem of not listening well to others of the biggest global problems...
Its one of the most crucial problems of these days, Even though 75% of effective communication is dependable on effective listening
