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How to become an effective Customer Service Specialist?

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Question added by Joselle Angeli Naingue , Data Upload Executive , Informa Middle East
Date Posted: 2014/10/18
Badar Manzoor
by Badar Manzoor , Manager , My Computer Workshop

Be True and When you are on a duty of customer service.then during deal with customer think yourself as a customeron every step.

jackson maina
by jackson maina , cusomer assistance,launderer , Desert Rat Drycleaners

Always have the mindset of "the customer is always right" and you will more often get along well with customers..

Naim Bux
by Naim Bux , MANAGER WORKSHOP , AL ATLAL AUTO SERVICE CENTRE

Make it a habit of listening to the customer properly,  solve the issues in consultation with your senior and respond before he/she calls you again..

Maria Shira Retana
by Maria Shira Retana , HR Payroll Specialist , Convergys Singapore Holdings Inc.

Basically, know what the customer needs and wants. After knowing it, in line the SOP of your service. 

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