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What is the damage to the company of providing poor service to customers?

Marketing Customer Service Customer Focus Client Service Business Development
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Question added by Deleted user
Date Posted: 2014/10/22
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Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

Poor customer service can negatively impact a business in a variety of ways.

 

  1. Lost of customers

  2. Tell their friends and family members about the bad experience to warn them away

  3. Poor customer service typically results in fewer customers, which translates into lower sales and profits for your business.

 

 

 

Deleted user
by Deleted user

agreed with mr divesh

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