How do we deliver value to our customers? What are the factors to be considered?

Values which are NEED based and are advantageous and beneficial to the customer.

Because strategic planning is about focusing on the right things, keep your customers’ values in the forefront of your planning efforts. For many owners and executives, focus represents the biggest roadblock to corporate growth. The problem isn’t exactly a lack of focus but more the tendency to unintentionally focus on the wrong things. Your company is operating in its sweet spot when you’re focused on the following: What you’re good at doing What you like doing What the market values you for doing Connecting the dots between these three elements is critical because organizations can easily lose focus on what their customers and the market truly value. Unfortunately, the term value is one of those undefined and vague business concepts that sound good and important but isn’t easy to get your arms around. When the benefits of a product or service outweigh the costs, you have value. Value makes something sweeter, better, stronger, faster. You can have pancakes without syrup, but what’s the point? Value is the secret sauce that people want or expect when they do business with you. The result of providing superior value is wildly satisfied customers who keep coming back again and again and bring their friends. One of the best ways to understand value in your organization is to develop or review your business model. Your business model is the framework for how your organization creates and delivers value to its customers and to the business owners. Selecting or redefining the appropriate business model can be critical to business success. You’ll know you have nailed it when you can sketch it and describe it in just a few sentences. Unfortunately, business models are often one of the most misunderstood aspects of doing business today. In case you do get turned around in this model, just remember that at its core, a business model helps you determine how the company plans to operate, compete, and generate revenue.

Simply from Quality Work and Services and Feedback from customer is the greatest factor and base of all factors.

 

Delivery of Values to Customer is if you are able to deliver to his needs and ensure that sales cycle is completed with satisfaction to customer and company.

when you deliver value to the customers, you must understand the basic factors of value are utility and warranty. We will have to make the customer perceive that the total value of the service is higher than its cost. we must overcome the perception of the customer. As the perception is what makes or breaks the transaction.

 

There are two stages at which customers assess value: before and after they purchase a product or service. Understanding what customers value is the first step in delivering customer value.

The key to deliver high perceived value is attaching value to each of the individuals or organizations by making them believe that what you are offering is beyond expectation and helping them to solve a problem, offering a solution, giving results, and making them happy.