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<p>Conflict resolution is an important part of the Project Manager's work in any project. No two conflicts are resolved in the same manner. Unresolved conflicts need to be escalated to the next level before it can impact the project or program. It is the duty of the Project Manager to take the decision when to escalate and how to escalate a conflict to the next level.</p>
Group discussion among team members will help to solve the conflicts, Vertical communication is the type of communication to be followed to escalate to next level.
better to solve with your team members so you are in better control and avoid time lost in going uo and down with confilcts resolution steps
