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What is the manager's role in a retail business?

<p>Store manager plays a vital role in any business; he/she is responsible for the store profits, all the controllable  expenses including labor,inventory levels, cash, and inventory shortages. i believe that retail manager's success is based on his/her performance during the shift hours, also based on how he interacts with his/her employees and customers.</p>

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Question added by Mehdi Kouhen , Project Manager , SOPHASALE
Date Posted: 2014/10/28
Fortunate  Mubako
by Fortunate Mubako , Senior Clerk , Africabet (Masvingo)

A retail manager's role is to run a store successfully, be responsible for ensuring that the staff gives great customer service as well as monitoring the financial performance of the store.

Irfan Mohammed
by Irfan Mohammed , Store Manager , Big Bazar

Customer satisfaction Store Representator People Management Store profitability

dealing with customer queries and complaints

boualem larbi
by boualem larbi , مراقب , الديوان الوطني للاحصائيات

Hi Retail The point of contact of the organization's outputs with the consumer and here lies the importance in determining the content of the feedback

Abid SABZWARI
by Abid SABZWARI , ZONAL SALES MANAGER , CPPL

He is responsible for followings

  • Drive and develop his team as a Leader
  • work as a brigde beeetween his team and managment
  • Inventory control-Ensure availability the stocks
  • Encourage the team for outstanding performance
  • Responsible for day to day activities
  • Take care of the visual merchandising

is responsible for the day-to-day and long-term operations and financial success of a business or store. Job duties include working with employees, management and customers. Leadership, communication and math are important skills for this position.

Narati Joshi
by Narati Joshi , Customer Service Executive and Case , M H Alshaya

to boost his colleague for batter service

Arsenio Baga
by Arsenio Baga , Sales Manager , Al-Ghurair Retail (Springfield)

The various processes which help the customers to procure the desired merchandise from the retail stores for their end use refer to retail management. Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs.

Vicente Marti
by Vicente Marti , General manager , General manager / Owner

And take care of the visual merchandising, and motivate staff, and be the link between the management or the brand and  customers and employees, and dealing with customer care problems/complaints, and keep the facilities in good condition, and sooo many things!

Mohsin Patel
by Mohsin Patel , Accounting Analyst , Water G.

Addressing issues within the work place

Looking at opportunities  or increasing productivity

Meeting KPI's or exceeding expectations.

Mohammad Faraz
by Mohammad Faraz , Senior procurement and logisitcs executivr , ChemTech Trading WLL

its generating demand through properly training your employee.