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What are the customer-empathic words, phrases and concepts that will immediately get the prospect on your side, and gain you a receptive hearing?

<p>What are the customer-empathic words, phrases and concepts that will immediately get the prospect on your side, and gain you a receptive hearing? What are the questions that your customers and prospects are avoiding, or afraid to ask? How can you give them the answers that will satisfy them without raising these questions? -</p>

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Question added by Deleted user
Date Posted: 2014/11/03
padmakumar pathiyil
by padmakumar pathiyil , Marketing Consultant , Management Consultancy

Following are some of the phrases which can make the prospect comfortable: 

" I totally agree with you"

"You are absolutely correct"

'You said it"

" I stand by your words"

"As you are aware" 

"I like the way you do it"

 

Always talk positive language to the prospect. Any negative language will have adverse effect on the prospect. 

 

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