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<h4><span>I agree with this one. There is only one boss, the customer. They can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.</span></h4>
I Agree that customer is always right but the employee dealing with the customer has to be smart to end up with a win-win position to his customer and his company. The employee should work on to be the customer trusted advisor
Yes, the only way to succeed by remembering that customer is always right.
