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Spend a good deal of money over call center?

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Question added by Nuha Ali , writer , freelance
Date Posted: 2014/11/06
Subhranshu Ganguly
by Subhranshu Ganguly , Quality Analyst. , WIPRO

Yes u need to do that if u want to turn ur existing customers into promoters. Because once thay turn brand promoters they would work like free salesmen of the brand . Otherwise bad after sales support could get angry customers venting their anger in the social media which could be dangerous.

 

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