Why Listening is more important than Hearing in business?

ALLAH,S  RULE  FOR COMMUNICATION =====   TWO EARS , ONE TONGUE ,,,,, MEANS USE THEM ACCORDINGLY ,,, LISTEN MORE THEN YOU SPEAK ............... GOOD DAY

Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. We listen to obtain information. We listen to understand. We listen for enjoyment. We listen to learn. Given all this listening we do, you would think we'd be good at it! In fact most of us are not, and research suggests that we remember between25 percent and50 percent of what we hear. That means that when you talk to your boss, colleagues, customers or spouse for10 minutes, they pay attention to less than half of the conversation. This is dismal! Turn it around and it reveals that when you are receiving directions or being presented with information, you aren't hearing the whole message either. You hope the important parts are captured in your25-50 percent, but what if they're not? Clearly, listening is a skill that we can all benefit from improving. By becoming a better listener, you will improve your productivity, as well as your ability to influence, persuade and negotiate. What's more, you'll avoid conflict and misunderstandings. All of these are necessary for workplace success!

Listening is more important than hearing in all aspects of life. Hearing lacks interpretation or deciphering. If you interpret and decipher or put your mind to what you ears are picking up, thats when you are actually listening. If you do no listen, you do not pick up the information your ears are picking up.

A lot of people get listening and hearing confused, but listening is the key in all aspects just like Mr. Umair said. Hearing is you perceiving sound.. you realize that you hear them but it doesn't go through to you it is like you hearing rumblings in the background. On the other hand, Listening is you actually opening your eyes and mind to the speaker and paying close attention to what they are saying and thinking about it. 

It is important in business because it helps you pay attention and notice details that others couldn't.

Teacher to the students: "Listen to me"

Teacher to the students: "Do you hear the sound"

Listening is properly understanding. Hearing is a casual happening.

Hearing is just putting your ears into work, but listing is putting all your senses including your mind into work. Business doesn´t need a trumpet to talk through, it needs a mind who will understand what has been said and take actions accordingly.

Newton’s Law…Action àßReactions ….

Business – It’s  about reactions…

Reactions on customer queries/complaints , competitor’s action/strategy , employee’s requirements , market’s position & critic’s statements/reasons.

Listening Is putting yourself in full to understand the other person & its a concept (  Close your Eyes / Close Your Mouth - But Open your Ear - If you really want to learn ) . Take no +/- & implement . Because if he/she is sharing is because of his/her experience & knowledge -you are hearing the speaker is because you want to gain some learning out of him/her .

 

In other words -Mr Bhojraj, do a thing or dont do a thing . But never do a half hear ted thing - You will be a looser yourself on time & money at the end - have this approach in life .

In Business, when we meet a prospect, we speak to them to basically understand their problem area or their need. when we hear the conversation, we will not be able to uncover the needs of the prospect. In order to uncover the need of the prospect, we need to carefully listen to the conversation that will directly or indirectly reveal the needs of the prospect. As soon as the message is received, then immediately we need to find out the exact features of our product or services that satisfies the need revealed by the prospect. Sometimes we also say that just listening is not enough and we need to listen with empathy in business to get the needs revealed. In hearing, you do not take it to the mind. So that is exactly the reason why listening is important in business and not hearing.

That's a very very truth statment !

Listening means paying attention, interest, consideration to what you hear and making an active, conscious and mindful effort to process the information.

 Hearing is a passive action consequence of our auditory system unwittingly captures the sound around as a reaction to external stimuli.

 

in business your target is you customers so you should listen to their needs better than saying your own opinions .