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During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer?

<p>I see this position was benefit to the both, stockholders and costumers  </p> <p>What  You see? and Why?Explain</p>

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Question added by Deleted user
Date Posted: 2014/11/14
جعفر هندي زين السقاف
by جعفر هندي زين السقاف , "Certified trainer by the Yemeni Engineers Syndicate." , Engineers Syndicate

Thanks Mr.Yaqoob for invitation, Agreed with the Colleagues Mr.Foaud, Hossam & Ayoub answers.

فؤاد أحمد حسين
by فؤاد أحمد حسين , مدير , حكومي

Thank you my dear friend for invitation ,,, So  you must explain the benefit to the customer  and after you get the agreement you start to add this a specific area of extra work to the project  

hossam azzam
by hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

Thanks for the invitation

Good question

Agreed with the excellent description given

by Mr.:Fouad Ahmed for sure

and from my point of view that you must

In the beginning  have to explain all the benefits to the clients of this additional work and convince him or them to get an agreement on this work and then from the primitive to add this additional work for a variety business project

Adding this extra work is a sign of a bad behavior, called Gold Platting,  and needs to be discussed first with the project manager before offer it to the customer. The Project Scope Statement defines what will be done. If extra work is requested later that is not in the Scope Statement, we need to handle a change request and approve it before do this extra work.

Elke Woofter
by Elke Woofter , Project Assistant , American Technical Associates

I agree with Mr Hossam Azzam ...

My view is the client needs to be informed about the additional work and how it would benefit or improve the project .... but at the end we all need to understand that the client has the last word and the additional work will be his/her decision and depending on time and recourses ...  

Mohamed Batran
by Mohamed Batran , PROJECTS MANAGER , MBA, PMP , Alrajhi Ekhwan Group Co.

Thank you sir,

I see its not correct to add that point during the meeting, we must discuss that before meeting with our team.

Raafat Sallam
by Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.

The main measure is the project charter and project management plan.

Mamdouh Manie
by Mamdouh Manie , Executive HRC local sales manager , Ezzsteel

no need to add something not put in scope an charter unless been  agreed to be added to schedule and cost 

 

no need to put more bells and whistles , you have to stick to your initial scope , unless this is requested as additional task with defined cost and schedule

Mohamed Hamdy Kamal Riad
by Mohamed Hamdy Kamal Riad , Senior Solution Architect , IBM

This need to be reviewed deeply  so that it does not become "Gold plating "

 

PM  & Customer has to be involved .

And Impact on the schedule vs benefit need to be reviewed

Deleted user
by Deleted user

I assume that the point was added after having the project baseline completed, because before the baseline project scope can easily be modified without any big concern. The only document would go under change would be project charter.

If the project has already be baselined, and the change is inevitable then change management has to be executed. Change management plan must be available in project management plan.

Yes, we can add or delete from the scope of work. The more important is how to document this change and balance triple constraints again.

My suggestion in this regard is;

1. Perform qualitative/quantitative analysis and decide if the change is within the scope of this project or has to be handled separately, most importantly whether change justify itself.

2. Follow change control procedures which must be defined in project management plan

3. Re-balance triple constraints

4. Sign-off the change and modified project base line

5. consolidate the change in project and execute.

In project management, changes are inevitable. They always show up. We should be able to handle them properly.

Syed T. Ahmed

MOHAMED GALAL
by MOHAMED GALAL , project manager , saber for contracting

Although the project will end and customer will be happy but added extra functionality, higher quality components, extra scope, or better performance, this mean that project will unsuccessful because it was gold plated.