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How do you deal with your sales team if they cannot achieve their targets and you know they did their best?

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Question added by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date Posted: 2014/11/23
Michael Francis Freyra
by Michael Francis Freyra , (Freelance/Remote) Research Analyst , AskWonder.com

There are people who work hard, while some people work smart. If your team is doing their best and putting maximum effort in their work, then you have to review on HOW they do the work. Maybe they are carrying the barrel on their back, when it is obvious that rolling the barrel is more efficient.

Hadiza Abdul Abubakar
by Hadiza Abdul Abubakar , National Media Engagement Adviser , Partnership to Engage, Reform and Learn, PERL-Palladium Nigeria

You encourage them because you acknowledge they did their best. However, there is a need to re-strategise paying heed to the gaps and challenges.

Santosh Kumar Jangid Santosh
by Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

I think they did good not best...Will ask to do best this time.... 

Mohsin Akhtar
by Mohsin Akhtar , Project Engineer , ASSM

Sales depand on marketing. If your team not able to achive the sales target then should increase the rate of visits

Maria Henning
by Maria Henning , Sales Representative , HP Labelling (Pty)Ltd - Cape Town Branch

Did my team do their best?

Analyse performance based on targets set, figures reached and physical input.

Strategise  ways to get them on par by re-education, product knowledge and customer needs. Consider the state of the economy and its role in my team's performance. 

Key factor is - if you need to double your income, you need to tipple your effort.

Keep them motivated and set the perfect example by showing them the way. 

hossam azzam
by hossam azzam , Fast food restaurant,s manager. , alexandria-egypt

Thanks for the invitation

Good question

Find errors in the plans and review with  re-planning

of sales goals on the basis of technical , practical and scientific

and not on the basis of prediction and desires.

Mohamed abdelsalam shabrawi
by Mohamed abdelsalam shabrawi , Regional Director for the Arab Republic of Egypt , african energy company

I thank them for their work and try to more enthusiasm and more there is a tracking such an entertaining day for all of them together or barbecue, for example, so that the employee separates between work and not be the pressure that he would be the separation of the discounts ways

Ahmed Mostafa El Masry  CIPD-DHRP  ILM certified
by Ahmed Mostafa El Masry CIPD-DHRP ILM certified , Sr. Learning and Development Specialist CIPD-DHRP ILM , Qatar National Bank (QNB)

The question here is; Did they realy do Thier best? Ok before you answe this , you need to compare between your team's performance with other teams then find the gabs individually and team vs team, finally define the development area to improve and coach If they really did their best , then targets should be reset.

Ahmad Al-Khulaifi, MBA, CVA
by Ahmad Al-Khulaifi, MBA, CVA , Assistant Vice President - Alternative Investment , Rasameel Investment Co.

Identify the potential clients or customers that the product should satisfy and if it doesn't satisfy them, either change the product or change the segment

rawand zuriqi
by rawand zuriqi , Senior Community Based Protection Assistant , The UN Refugees Agency UNHCR

There's many reasons why sales team can't achieve there target:1_ very very high target2_ lake of marketing strategy for the product3_ expensive prices according to similar products in the market4_ low commission After solving these points I think there'll be no problem

Aashish Khurana
by Aashish Khurana , Ex : Marketing Manager - International , Quad Life Sciences Pvt Ltd

Thanking you, for your invitation Sir to participate at this platform of Bayt. Com on my view on the said ? :

 

Sir, in my view : (i) I will show my Concern - Know the reason Y & wat went wrong that he / she cld nt perform ; (ii) I will then tell my view point to my team - If it is some lack from the end of the entire team - rectify & try that they do not get demoralize the next time by helping /solving their difficulty ; (iii) I will not let them enhance their target next time - but ask them to fulfill the gap not met last time & see their performance at the next meet & then react / act accordingly with the entire team ; (iv) I will keep an eye : that if i cld be of any help in between that they do not default on targets the next meet & they achieve their set goals .

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