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If you work in a coffee shop and a customer complains that the coffee tastes terrible, what would you do?

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Question added by Nuha Ali , writer , freelance
Date Posted: 2014/11/25
Muhamed Makalutang
by Muhamed Makalutang , crew and barista , mang inasal,greenwich and gloria jeans coffees

first listen,understand and after that think a solution change the coffee and give what he need

JOHN VICTOR CELUCIA ANGELES
by JOHN VICTOR CELUCIA ANGELES , STAFF , Ocean's Company

make no hesitation or argument,taste the coffee yourself and replace it with the good ones,no need to risk.just one coffee,there is more,don't let go of a big opportunity just because of a single problem,because for sure,you will get more costumers.

Michael Francis Freyra
by Michael Francis Freyra , (Freelance/Remote) Research Analyst , AskWonder.com

 I would ask him to be more specific like "do you like it with more sugar?" "do you want to put more milk or creamer?" then provide what he really wanted.

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