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Is there a difference between a sales engineer and sales & service engineer? Please share your point of view.

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Question added by itrat khaliq , Sales Engineer , Arcoma commercial agency
Date Posted: 2014/11/26
Santosh Kumar Jangid Santosh
by Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

According to mine, Where the word comes( ENGINEER ) … Means, We talking about something technical….

Sales & Service both are different from each other according the job responsibilities …

Sales Engineer :  Technical Products..(Software , Medical Equipments, Coding Machines…etc   )

padmakumar pathiyil
by padmakumar pathiyil , Marketing Consultant , Management Consultancy

Technical sales person normally are engineers and they are called sales Engineers. There are also sales engineers who also handle the service of the equipment supplied in their territory. They are called Service Engineers. As they also sell, they may be called as Sales & Service Engineer.

Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

A sales engineer is an sales person with technical engineering background. Usually the are involved in sales of technical products and services (solutions). 

Sales & service engineers are usually involved in both the sales of services and the implementation of the service agreements

Nasir Hussain
by Nasir Hussain , Sales And Marketing Manager , Pakistan Pharmaceutical Products Pvt. Ltd.

I support the elaboration of Mr. padmakumar pathiyil ........

Muhammad Abbas
by Muhammad Abbas , Machine operator , Multan pakeges

Sale Engineer who sale his technical product like software, Machines, Tools etc

 

MohamedAli MohamedAhmed Abdelhamid
by MohamedAli MohamedAhmed Abdelhamid , HR Manager , Yemen Dairy & Juice Industries

Yes these is big deference between sales engineer and after sales engineer, the role and job description is completely different as sales engineer involved in selling products and reported to the sales manager, but the after sales engineer is involved in repairs, maintenances and the warranty programs of the products and brands.

Mohamed Mosaad Abdulrahman Abdulmohsn
by Mohamed Mosaad Abdulrahman Abdulmohsn , head of procurement , Arena Europe, Middle East & Asia

                  I started working in this company as an engineer in the field of sales flanges and fittings, my Job description I view my company's products for all oil companies , then get all the tenders received Through these companies , then doing the technical offers for these tenders , doing my submission to the Director until is a list of prices for these products by each company .after three years I achieved  my target which required of me  and became senior sales engineer and now iam still work in this company with experience 5 years.

sanal kumar
by sanal kumar , Rig mechanic , Zakher marine international

Sales engineering is a hybrid of sales and engineering that exists in industrial and commercial markets. Buying decisions in these markets are made differently than those in many consumer contexts, being based more on technical information and rational analysis and less on style, fashion, or impulse. Therefore, selling in these markets cannot depend on consumer-type sales methods alone, and instead it relies heavily on technical information and problem-solving to convince buyers that they should spend money on the seller's products or services, in order to meet a business need (that is, to satisfy a business case). A sales engineer is thus both "a salesperson that understands and can apply engineering" and "an engineer that understands how to sell engineered systems". They thus not only sell but also provide advice and support. They provide this service to various internal or external customers, and they may work for a manufacturer (servicing its industrial-account/business-to-business customers), for a distributor (which in turn services the industrial-account/business-to-business customers), or for a third party such as an engineering consultancy or a systems integrator.

Ma. Janice Encallado
by Ma. Janice Encallado , Retail Sales Executive , Du Telecom

Yes there is. A sales engineer markets products that are more complex and more on the technicality of it. While a sales and service engineer sells the product, studies the market and saleability of the product they are selling, get feedbacks from the user in order to actually gather information on how to innovate the product they are selling. Sales engineers usually just introduce the product and sell them. While the sales and service engineers studies the products first, whom they will sell it, get information as to how likely the customer will come for it and more.

Daniel Ooko
by Daniel Ooko , Survaillance officer , Kenafric Industries Ltd

Yes,A sales engineer specialises in marketing of engineering products and has good sales ability whereas sales & service engineer combines both marketing of the products and the technical of the product,he can offer after sale service too.

Mostafa Magdy Mohamed Ibrahim
by Mostafa Magdy Mohamed Ibrahim , SR. Sales Engineer , A.W Chesterton Co. - Global solutions for leak free

Simply Sales Engineer is one who has all of the above experssion as he will be sales man by selling his product to customer and as he is engineer so the product he sell to customer must be related to engineering background so he will sell engineering solution.

Sales Engineer must be service engineer also as he must know how will he serve on the prodyct he sold to the customer.

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