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What are the common mistakes in a business website?

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Question added by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed
Date Posted: 2014/11/29
Shahan Khan
by Shahan Khan , Officer GSP , WWF-Pakistan (Corporate Relations)

Following are some mistakes of a business websites.

  • -Irrelevant Information/Extra Information
  • -Unupdated website
  • -Unadaptable website
  • -Lack of animations
  • -Lack of creativity
  • -Typos 
  • -Bugs/errors

Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

·         Websites with outdated, irrelevant information

·         Lack of timely response to questions, concerns or suggestions

·         Incomplete, missing contact information, directions

·         Confusing, hard-to-navigate websites

·         Limited or no ability to engage/interact/communicate with the business owner via website

·         lack the “personal touch” and one-on-one approach 

 

·         technical issues—such as websites being too slow, crashing or freezing up too often, or being hard to use on a mobile device 

rawand zuriqi
by rawand zuriqi , Senior Community Based Protection Assistant , The UN Refugees Agency UNHCR

Not doing the update on the right time, put wrong information

VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

Many the web site fail to update the information from time to time. Mainly very much exaggeration than the actual strength.  It often lacks precise contact information and leave the scope for two or three e-mail address with insufficient/untimely response. Most of the website are developed by external agencies and concentration is given for feedback and intervention at the time of constructing them.

Mohd Asif Ansari
by Mohd Asif Ansari , HR Administrator , Al Nasseej Al Arabi Factory Co. Ltd.

Already well explained by the professionals

Santosh Kumar Jangid Santosh
by Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

Incomplete data/information & frequent updates.

 

Muhammad Adeel
by Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

The major and costly mistakes in the development of business websites are:

  • Inappropriate Domain Name
  • Poor Design and Functionality
  • Too complicated or too slow
  • Stagnant Site
  • Broken Links and404 Error Messages
  • Heavy Loading

Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

Mostly copying other websites work and mistakes. Not really creative enough to say WOW a great job.

LABIB KOOLI
by LABIB KOOLI , Director of the Sectoral Center for Training in Hotel Technologies at Southern Hammamet , Tunisian Vocational Training Agency (ATFP)

Thanks Brahim !

Unorganised content  layout such putting inaccurate, inaccessible, insignificant or out-of-date content. Bad navigation accentuated by the absence of  textual descriptions for all links.Complicated registration forms.Cluttered pages. Undesired background music.

 

rasheeduddin ahmed
by rasheeduddin ahmed , WebSEO Manager , Physician Naturals

Many websites have enormous holes when it comes to basic low quality of design, design should stick to concepts of your Business, “look and feel” of the interface,  should be device responsive (supports all devices like mobile, iPads..), page loading times, broken links, redirection bla bla bla..for more details check out the article which i wrote at "How do you make SEO better?"

~Rashu

 

 

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

1. Sliders are Mankind’s Worst Invention:

 

I’m going to make a wild estimate here and say that almost half of all business homepages utilize sliders these days. For those of you not familiar with the term, a “slider” is a section of the page that shows images (usually with some type of headline) that rotate every few seconds.

 

Despite their popularity though, sliders are a design disaster.

 

As searchers looking to solve our  problems quickly, they slow us down. They are distracting. They rarely if ever convert. And because they’re “time sensitive,” they don’t allow for a longer textual message. (Have you ever found yourself reading a slider message only to have the next image scroll across the screen, cutting you off? Bet you loved that, didn’t you! 

 

 

Currently, Chevrolet has sliders running across the homepage of their website, something that is completely distracting and ultimately hurts their main message and user experience.

 

The solution to this problem is simple. If you’re using a slider currently, just stop. Refine the  message. Make it cleaner. Make it easier. That’s what the searcher wants.

 

2. Headlines should never be about YOUR STUFF.

 

I love this subject, likely because, from what I’ve studied, only about5% of businesses do it right.

 

Here is the core principle to understand: People don’t care about you, nor their business. Their only care is the problem they’re trying to solve.

 

This is why a great homepage headline is about the problems your company solves, not about the product you offer or the service you provide.

 

 

Notice how GoDaddy effectively uses a headline that is written directly for the searcher (YOU) with a need, versus talking about their stuff, company, etc. It’s simple, direct, and very powerful.

 

If you want to read an extremely popular post on this subject, go here, but I’ll give a quick example.

 

Let’s say you’re company offers cloud computing services. If you were like most businesses, you’d say something really ineffective like:

 

Offering cloud computer services globally.  Fast. Reliable. Cost effective.

 

These are the types of statements web and branding companies work with their clients for months to develop and they’re awful. Why? It’s not about the customer.

 

So to make it about the customer instead of the company, here is an example of doing it right:

 

Keep your company’s records digitally backed up forever without experiencing downtime ever again. And save huge in the process.

 

See the difference?

 

3. No one cares about company news

 

Can anyone tell me why companies are so fixated on posting *their* news on the homepage??

 

Look, the only time company news is relevant is when you’re a public company (or startup) looking to inform your investors or the industry. Beyond that, stop yapping about your latest company award that really means nothing to anyone other than those that actually work for you.

 

Yes, I know this sounds harsh, but this goes back to understanding the “It’s about them” paradigm. This is why it’s fine to have a news section of your website, but the homepage is simply not the proper place in the majority of cases.

 

 

If anyone could put “news” on their homepage it would be Apple. But they don’t, because they understand the power of simplicity and the need to focus on user experience.

 

4. If you’re looking for them to convert, give them LESS

 

Less is more.

 

Less is more.

 

Less is more.

 

 

 

This may be the most important “best practice” of great homepage design as we move forward in the digital age . Remember, consumers define a great web experience by being able to find what they’re looking for and finding it quickly. With this reality, slamming a bunch of text, or buttons, or calls to action, or videos can get confusing and have the opposite desired effect on the searcher.

 

For this reason, it’s critical as a company you understand what the goals of your site are, including that of the homepage, and then design it accordingly, not allowing for unnecessary distractions.

 

5. Stop trying to tell them everything about your company

 

As mentioned earlier, the purpose of a great homepage is to get the searcher to page two. Once they’re there, they’ve now indicated what they’re interested in and the teaching (from you to them) can begin.

 

Many businesses don’t understand this principle and end up slamming their homepage with text—stuff about the company, its history, its people, etc.

 

Although all this information may be nice, it’s out of place on the homepage

 

 

Not only is this fiberglass pool manufacturer’s homepage bad because of the black background combined w white font color, but also because it has way too much text– something that just distracts the visitor and dilutes the initial message.

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