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How do you relate with an irrate and assertive customer who has required a service but has not been attended to his satisfaction?

Customer Service
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Question added by kenneth enwezor , team leader/supervisor , mtn
Date Posted: 2014/12/15
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Elvis Mqhoma
by Elvis Mqhoma , site manager , Enforce Security Services

I calm down a customer down and apologise. I promise to give what the customer needed. I ask the customer what he/she needed to get help.

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