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Educational technology has the potential of transforming education, so students develop21st century literacy skills. A clear plan for implementation provides the framework for the successful and efficient use of educational technology. As Arthur W. Chickering, an educational specialist with DePaul University, and Stephan C. Ehrmann, a founder of The Teaching Learning and Technology Group, note: "Institutional policies concerning learning resources and technology support need to give high priority to user-friendly hardware, software and communication vehicles that help faculty and students use technologies efficiently and effectively."