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Tamer, Mohammad Javed, Akbar and Arif has already explained the tools &technique for stockholder
1- Expert Judgment
2- Meetings
3- Communication
4- Interpersonal Skills
5- Management skills
For more details you can download a presentation from http://www.pmiglc.org/PD/Uploads/PMIGreatLakesChapter_Dec2011Forum_GMoore.pdf