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How to identify the term " Customer Service" and what are the techniques used to provide it perfectly?

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Question added by racha hamed , Front Desk Receptionist , Kurban Travel Services
Date Posted: 2015/01/04
VENKITARAMAN KRISHNA MOORTHY VRINDAVAN
by VENKITARAMAN KRISHNA MOORTHY VRINDAVAN , Project Execution Manager & Accounts Manager , ALI INTERNATIONAL TRADING EST.

The unconditional service rendered before,while and after the buying & selling process of goods and services are termed as "Customer Services" .  It highlights the customer privileges and add value to the customer more than the price paid as a consideration for the product/service and sometimes/often enjoy enjoy extra benefits to the firm either in the form of revenue or additional sales and at times both.  Better the service the customer is the customer is willing to pay more for his convenience, desire and pleasure and consider the additional payment whatsoever as prestige care payments.     

Nazam Hafeez
by Nazam Hafeez , Senior Sales Executive , Beta Industrial LLC

Customer service is to deliver your product and service to the customer with satisfaction.

Vijeykrishna Kartha
by Vijeykrishna Kartha , Operations Manager , K12 Techno Services Pvt Ltd

Hi

Customer service  - We all are customer's to the brand that we use everyday, Ensuring our satisfaction is met without compromising the company values is what customer service is.

 

To apply or achieve the best in customer service - Be in the customer's shoe.. Empathize never sympethise

thirupathi balakrishnan
by thirupathi balakrishnan , OPERATION EXECUTIVE , Jawad Business group

VERBALLY STRONG,CUSTOMER FOCUSED,STRONG ANALYTIC SKILLS TO PROVIDE VALUABLE RESULT ,

shady Nagy
by shady Nagy , Senior Electrical Sales Engineer , Ever Green Energy ( 3- brothers group)

customer services is how to solve any problem the clients will subjects to it after sales .

Deleted user
by Deleted user

Customer Service

Is part of the company's departments

The job search for the customer or client

And talk to him and find out what it wants

And knowledge of the problems that you may encounter with the goods

And you need customer service to all types of contact

To offer the best possible service check customer satisfaction

 

The earnings of the company and directly linked to this section with the sales department and marketing department

Ramadan Yacout
by Ramadan Yacout , Tech Manager , Vodfaone Egypt

It's the art of making the customer loyal to your brand and even promoter to it with his family and friends only by delivering an after sale support genuinely and effeciantly

Zubair Ahmed Khan
by Zubair Ahmed Khan , Operations Executive` , Colour Pearl Printing W.L.L

Make customer feel happy and satisfied with company's products and services.100 of the techniques use to make Customer satisfied from my point of view is Language and Culture... Thanks

Hasan Zeidan
by Hasan Zeidan , Head of Warehouse & Fleet Operations , Gifco S.A.L (Ghorayeb International Freight Company)

In one way, customer service is providing him/her with what they need, and not what we are selling or trying to achieve! and here is the role of a strong salesman that is able to mold this two factors together; selling what I want to sell while convincing the customer that I am serving him.

How to approach it? simply by imagining myself in his/her shoe! if I was this customer, what would I like to hear? how would I want to be treated?...ext

Nadeem Khan
by Nadeem Khan , Business Unit Manager , Almajdouie de Rijke Logistics - Diployed at Sadara Chemical Complex

Total Customer satisfaction & that's it.

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