Most airline companies try to distinguish their customers and serve only them particularly, do you have any experience?

Of course the first Chi should be honest with the customer in case of any problem in the process of travel and also be the beginning of the booking process until the plane ride free of bumps or even less pitfalls.Can not be any airline can only distinguish itself at the service is price, aircraft and punctuality, honesty and a smile is more important than everything last

customer service should give satisfaction to the customers and it's need everywhere.
yes most of the airlines and at first to give this satisfaction.

Of course the first Chi should be honest with the customer in case of any problem in the process of travel and also be the beginning of the booking process until the plane ride free of bumps or even less pitfalls.Can not be any airline can only distinguish itself at the service is price, aircraft and punctuality, honesty and a smile is more important than everything last

Good customer service is all about bringing customers back.
And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.If you're a good salesperson, you can sell anything to anyone once.
But it will be your approach to customer service that determines whether or not you’ll ever be able to sell that person anything else.
The essence of good customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue.
How do you go about forming such a relationship? By remembering the one true secret of good customer service and acting accordingly; "You will be judged by what you do, not what you say." I know this verges on the kind of statement that's often seen on a sampler, but providing good customer service IS a simple thing.
If you truly want to have good customer service, all you have to do is ensure that your business consistently does these things: Be helpful - even if there's no immediate profit in it.
Also beside the process of travel and also be the beginning of the booking process until the plane ride free of bumps or even less pitfalls.Can not be any airline can only distinguish itself at the service is price, aircraft and punctuality, honesty and a smile is more important than everything last

Luckily I never had to face such a situation. so, no comments.

mostly companies do the same to their corporate customers.but good customer service can make to feel special to even an economy traveler.

Let me share Across an experience,this is my first time in Support Industry Helping Customers,treating every body with the same yard stick...but i knew where to hold my self and do the best for customer,so i could retain every customer is important be it is a Key Customer,General Who just fly one odd time ,you never know who it could be , More over more than they key account Customers ,the General Public Opinion Counts & Gets reflected more than Key Customers,Because media is good in empathising with General Public Opinion ,but treading with Caution and care is what is neccessary in todays business environment Every Customer is king..So make sure you retain every body ...

No