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What are the initial steps you will do when you join a new company in the capacity of TQM Manager?

TQM
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Question added by Deleted user
Date Posted: 2013/07/16
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Muhammad Asim
by Muhammad Asim , Senior Manager NLC Tracking Solutions , NATIONAL LOGISTICS CELL ( NLC )

Study the various processes being operational, check out SOPs, practices pattern, adoptability and acceptability among various stakeholders and carry out gap analysis

Yasser Qutub
by Yasser Qutub , QA Senior Manager for Saudi Arabia and Turkey Plants , Savola Foods

You need to focus across an entire organization on continuous improvement based on customer needs.
Also, it is very important to change the organization environment attitudes, practices, structures, and systems.
TQM is a team work full of communication and collaboration to success

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