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How would you relate with colleagues who are ever eager to please management and offend guests due to the fear of loosing their jobs?

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Question added by Fusena Habib , Senior Sales and Event Coordinator , Best Western Premier Hotel
Date Posted: 2015/02/06
JACKLINE NJOROGE
by JACKLINE NJOROGE , Sales And Marketing Executive , COMPUTER PLANET LTD

i would suggest they take an initiative to read about customer service and customer management ,to get an insight on how to treat customer without offending the management

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