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Is it compulsory for a customer service agent to be customer-centric even outside work?

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Question added by Mayowa Adebanjo , Financial Controller , Molhadeen International Nigeria Ltd
Date Posted: 2015/02/09
Yousef Jaber
by Yousef Jaber , sales manager , Ramrock General Trading L.L.C

not really, but it would help if you had the personality for it I mean you do not have to be a customer service agent all your life, but I d think that people with such personality that's eager to help would succeed in playing such a role than others

Mohammed Abdul Rasheed
by Mohammed Abdul Rasheed , Quality Analyst , Amazon Development Centre

Customer centricity is a skill you learn from profession, applying it in your life will lead you to heights. 

 

NAVIN MOKASHI
by NAVIN MOKASHI , Insurance Claims Co-ordinator , Central Private Hospital

No, it's not compulsory. Because other than work you have also other roles to play in personal life.

karokora emmanuel
by karokora emmanuel , Senior Sales Associate and couch buddy , Landmark group

Yes because you don't know who your next customer is going to be.

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