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- Have open-door policy for all employees.
- create an email id where anyone can email and this access must be granted to head of HR or ER manager.
-Round the table discussion with heads and section heads on one-to-one basis.
-360 degree appraisals system for regular feedback and then action plant.
-Most important, if top management is sincere and committed then such issues and culprits never prevails and if occurred then sideline quickly.
i believe if the HR promotes someone who is junior than the other staff to up the senior member than the lobbying will take birth that effects the environment and turnover as well.