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Do you believe in the NLP (Neuro Linguistic Programming) in increasing overall customer satisfaction?

Receptions Customer Service Customer Focus Customer Loyalty
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Question added by Tarek Moustafa , Legal Manager , Nirvana Holding
Date Posted: 2013/04/21
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Deleted user
by Deleted user

it can be usefull but not always !

Deleted user
by Deleted user

There is a science called psycholinguistics.
It is quite new and there are many questions to be answered.
But I believe that this particular science, which studies, for example, the way a male and a female react on the same message, can be used in a wise way in this case.

Roba Al-Assi
by Roba Al-Assi , Brand and Communications Director , Bayt.com

NLP is a pseudo-science, meaning that it doesn't really work :)

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