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Which of the following objectives would be most appropriate to set for branch managers of a public library service?

a) Level of knowledge gained by usersb) Profit contributionc) Number of books borrowedd) Quality of employee-user interaction

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Question added by Vinod Jetley , Assistant General Manager , State Bank of India
Date Posted: 2015/02/27
Ali Raza Tariq
by Ali Raza Tariq , Marketing Manager , Queen Mary University of London, Regional Office

a) Level of knowledge gained by users

 

Others like Number of books borrowed and Quality of employee-user interaction are milestones for achievement of this main goal.

Whereas Profit contribution is the resultant of all above.

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

c) Number of books borrowed

Snezana Brankovic
by Snezana Brankovic , • Senior Consultant in Marketing Department , „Stankom” Business System

c) Number of books borrowed would be a correct answer

Tamer Elbeshbishy
by Tamer Elbeshbishy , Financial and Administration Manager , Muscat Towers Holding Group

The Answer C is carrying good indicator of the success of that business N(No of Books Borrowed )

Mir Mujtaba Ali
by Mir Mujtaba Ali , Internal Audit Manager , Confidential

Well, I agree with the answers by experts

tasmeena mirza
by tasmeena mirza , TGT SOCIAL SCIENCE , Little wonder English School

quality of employee user interaction.other will automatically manage after this.

Sahar Alech
by Sahar Alech , Auditor / Financial Manager , Accounting Services Office

I would say number of books borrowed in addition to paying attention to what kind of books I.e surveying on the books borrowed and the authors.

Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

c) Number of books borrowed

More transactions more success.

 

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

My answer will be ===================== CCCCCCCC

Deleted user
by Deleted user

C option is a appropriate  answer

 

 

 

                                                                                                                    

Satish Koottala
by Satish Koottala , Accountant , City Diamond Contracting LLC

I believe public library service is non profit organization.. So quality of employee-user interaction comes first because that encourage the public to visit library and borrow more and more books.

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