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How to handle a big angry client, due to delays in delivery of services ?

Marketing Client Handling B2B eCommerce Sales Business Development
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Question added by Abhilash Choudhary , Business Development Executive , Giftxoxo
Date Posted: 2015/03/04
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Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

- First: make sure the service is delivered.

- Call the customer personally or if possible, visit him

- Prepare a compensation for the delay.

- Call him after delivery to make sure everything is OK and the service is delivered well

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