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What are the basic OSS/BSS/VAS training modules imparted to customer support executives?

Supportive Telecommunications Training
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Question added by KASHIF ZEESHAN , Corporate Trainer , ORION EDUTECH PVT LTD
Date Posted: 2013/07/27
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Deleted user
by Deleted user

Hi KAshif,

 

I Think you need to be more specific in what you mean by these acronyms.

 

Cheers

KASHIF ZEESHAN
by KASHIF ZEESHAN , Corporate Trainer , ORION EDUTECH PVT LTD

OSS-Operations Support Systems

BSS- Base Station Support Systems

VAS- Value Added Services

These Acronyms are basically related to Telecom Training & Management Domain.

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