What is meant by "Mapping your Customer Journey" and "Pre & Post Call Analysis"?

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A potential customer is disrespectful during sales call. What will you do?
Posted by:
Muhammad Masood
14-October-2014

Question added by ALAMGEER HUSSAIN HASHMI , REGIONAL SALES & OPERATIONS MANAGER , Uth Healthcare Pvt., Ltd
Date Posted: 2015/03/11

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1 Answers

by suresh sun , EXECUTIVE AND CUSTOMER HANDLING , sutherland,HCL,OMEGA HEALTH CARE,AVHC,

Its in the Question itself the answer hides "Customer Satisfaction and Trust".

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