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How to handle critical guest?

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Question added by Md. Mijanur Rahman , Restaurant Manager
Date Posted: 2015/03/12
Kerry Ann Dacasin
by Kerry Ann Dacasin , Cashier, Customer Service Representative , Staff Search Asia Incorporated

The first thing we need to do in a critical guest is to listen what his story or what's making him critical at that point then after that we need to do something with regards to the things that makes him critical or hysterical.

 

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