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How could you attract a customer,when the competitor is offering a same product,with similar qualities ?

 

     

Customer Service Customer Analytics
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Question added by Rizwann Aalam , Senior Relationship Officer , Dubai First
Date Posted: 2015/03/13
Upvote (1) Views (13) Followers (8) Answers (6) Report Question
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Nedal Nassour

Attractive display and less price than the competitor

Arjun Pradeep Madathil
by Arjun Pradeep Madathil , Customer Service Representative , AL FUTTAIM LOGISTICS

Offer Better service than your competitor

Mohammad Abdur Rahaman
by Mohammad Abdur Rahaman , Principal Officer , Trust Bank Ltd

Offer less price than the competitor or offer gift with the product. 

Deleted user
by Deleted user

Depends what market you're in and what segment is being targeted. Price reductions are not always the answer unlike price increase. I'd say increase the price on your product and then reinforce with better value and better service.

Deleted user
by Deleted user

Give the customer value exceeds the competitors.

 

zeeshan noor
by zeeshan noor , CVP Delivery Team Lead (Sales Operations) , Shell Pakistan Limited

You can take the edge by emphasizing on your product with strong operational support and services. cause most of the customers want swift operation and you can translate it in to continuous profitability.  

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