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In a service organisation faced with variable demand the Operations Manager can help smooth demand by:

A)using part-time help during peak hours

B)scheduling work shifts to vary workforce needs according to demand

C)increase the customer self-service content of the service

D)using reservations and appointments

 

ERP Project Management Business Development Management
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Question added by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company
Date Posted: 2015/03/15
Upvote (2) Views (15) Followers (8) Answers (9) Report Question
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Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

B)scheduling work shifts to vary workforce needs according to demand

Muhammad Umair Arain
by Muhammad Umair Arain , General Accountant , Heart Beat Medical Center & One Day Surgery LLC

answer will be the B one .......

FITAH MOHAMED
by FITAH MOHAMED , Financial Manager , FUEL AND ENERGY CO for transportion petroleum materials

B)>>>>>>>>>>>>scheduling work shifts to vary workforce needs according to demand

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

The correct answer can be any one of the above. But likely one would be:

B)scheduling work shifts to vary workforce needs according to demand

 

Hany Helmy Haleem
by Hany Helmy Haleem , Director of Warehouses , Nasco Automotive

The answer is

D)using reservations and appointments

Best regards

khaled elkholy
by khaled elkholy , HR MANAGER , misk for import & export

b. is right answer ...........................................

Deleted user
by Deleted user

I agreed to the given answers

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