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A customer returned very furious after the pen he bought expensively failed to write in the middle of signing his final agreement. How do you handle?

How should i handle such a complaint because i assured him that was the best pen, but his disappointed her missed his big deal.

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Question added by betty Nambi , Receptionist , M H Alshaya in sales but causal dinning the famous shake shack.2011-2012 ADNH Compass
Date Posted: 2015/03/16
Asim Mehmood
by Asim Mehmood , Executive , Ufone

First i will listen careful customer's complaint and will relax him over the issue and then provide a solution to it.

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