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My opening KPIs are: Customer satisfaction................Internal process quality...........Employee satisfaction.....Fianancial performance index......
customer Satisfaction.
• Gross profit before tax.
• Customer profitability.
• Employee satisfaction.
• Employee profitability.
KPI for new opening branch will be: Having full marketing for opening of new branch,Qualified and best product knowledge staff,Quality Service,Employee satisfaction and Fianancial result acheivement
On time delivery of project, training, marketing, competitor
My KPIs are :Achieve Budgeted GOP , Green Rating Audit ,
The arrival of the first ever customer/ completion of the first transaction.
1) Market mapping
2) Market credentials
3) Business viabilities
