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Commodities purchased under prepayment, the goods arrived are different! you paid Customs&discover that what you can do? How to negotiation ! SOLVEIT

The Transaction is sales and Purchased with P/I.

The Goods delivered are not same as agreed materials but have same shape.

The payment had been done

The Goods Arrived,Customs, Duties , Taxes, Storage are paid

How to claim, What is the exact procedures you will follow with the exporter? Hoe you get the money back in Shortest time ?

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Question added by Tariq Al Farah , Commercial Manager , Zeus International Management Consulting & Trade LLC
Date Posted: 2015/03/30
Amyna Asif
by Amyna Asif , Data Analyst , WeCrunch FZE

If the goods are not as per the specifications, you need to contact sender/supplier immediately. You may need to send evidences for the variances/deviations in products identified to sender/supplier. You also need to check return and refunds policy that you agreed upon at the time of buying those goods. If the clause allows, it the responsibility of the supplier to call those goods back and refund the buyer. All the related expenses shall be borne by sender/supplier. In extreme scenarios, you might need to contact your legal advisor

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