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How to Improve Employee Retention?

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Question added by Fida Abo Alrob , Sr. Copywriter , Imena Digital
Date Posted: 2015/04/02
Sanjay Sharma
by Sanjay Sharma , Management Consultant , self employed

Understand employees expectation and align employees expection and possible  opportunities available in future. Communicate the information considering employees level effecively. 

asser emad
by asser emad , Administration Director , El Sewedy Electric

1- the organisation should hire the best candidates avaliable, those who have adaptability, flaxabelity, business accumen and integrity.2- salaries should be matching the top band of the salary survey conducted annually.3- flaxabel working methods without compromising the business need.4- good rewarding system in place.5- good communication methods for the employee to be well informed.6- create a career bath for each position and to maintain following up on it within the annual reviews and support it with the suitable training plans.7- enhance the work environment regularly for the comfort of the employees.8- review the benefits plans for the employees and always take feedbacks on what we can do better.9- monthly staff meeting with HR representative to take written minutes with all the points of concern.10- and finally to evaluate your work by taking annual employees opinion survey.

AHMED IMRUL KAYES
by AHMED IMRUL KAYES , Senior Consultant , HR Bangladesh Ltd.

1) Improve your retention policy.

2) Improve your Benefit policy.

3) Improve your Workplace ethics and environment.

4) Improve your job conditions.

5) Improve your HR policy with the provision of leave, bonus and incentive.

Bassam AL - Mujamami
by Bassam AL - Mujamami , مدير الموارد البشرية والشئون الإدارية , Bin Mariee Group

Retention Starts With Recruiting

 

"Retention starts from the application process to screening applicants to choosing who to interview. It starts with identifying what aspects of culture and strategy you want to emphasize, and then seeking those out in your candidates," says Dan Pickett, CEO of Nfrastructure, an infrastructure, managed services and network services firm.

 

Nfrastructure currently employs about400 people and a retention rate of97 percent - almost unheard of in the IT industry -- or any industry, for that matter. It's a statistic each member of the company works hard to maintain.

 

"It's an increasing returns model; the longer someone's with your company, the more productive they become over time. You have to look at this as a long game, and take steps to ensure you're doing it right by making sure each employee is completely engaged with and part of the company's ongoing success," says Pickett.

 

So how can you choose candidates that are more likely to stay? There are some key indicators right on their resume, according to Pickett.

 

Study Job Histories

 

One of the first items to look for is how long candidates were at their previous positions. Job-hoppers are something of a gamble. "While they might just be looking for the right place to land, a candidate who has had, say,10 jobs in12 years is going to be really difficult to retain for any company, "says Pickett. Choosing people with longevity at their previous jobs increases the odds in your favor.

 

"You're looking beyond what's written on the resume. Have they worked at a company for many years through ups and downs? That speaks to loyalty, perseverance and engagement, "says Pickett.

 

What Do They Care About

 

Finding out what your potential hire cares about can give you insight into their character, according to Pickett. "Look for someone who plays team sports, who has committed to volunteer or [does] activities outside of work," suggests Pickett. "That can help tell you [whether] they have the mindset to stick with something they really care about," he says.

 

Clear Paths to Advancement

 

According to the Wall Street Journal, organizations should promote from within whenever possible. Doing so will not only provide a clear, forward-looking path to greater compensation and responsibility, but will also help employees feel that they're valued and a crucial part of the company's success as a whole.

 

Provide Ongoing Education

 

Employee development and education is also critical. Whether by providing training for new skills or tuition reimbursement for outside courses, "furthering your employees' education can help them feel valued, important and invested in the company," says Pickett.

 

"Learning cannot just be an afterthought," says Kevin Griffin, CIO, GE Capital. "It must be a core focus of any strong organization."

 

At GE Capital, for example, the focus is on learning throughout an employee's entire career, with extensive skills training, leadership training and professional development.

 

"There is never a point during your career at GE Capital when you're done learning," says Griffin. "As a current example, we're now focusing on improving how we offer technical training to all of our IT associates," he explains. "We're proposing that every IT employee, regardless of level, undertake at least40 hours of technical training a year."

 

That's because GE Capital and other businesses recognize that education is key to higher retention rates. A commitment to training is seen by employees as an investment in their worth and a powerful incentive to stay at the company.

 

Offer the Right Benefits

 

Benefits and perks also play a large role in keeping employees engaged and happy. But benefits should go beyond healthcare coverage and paid sick leave.

 

For example, consider offering stock options or other financial awards for employees who exceed performance goals or who stay with you for a certain time period. Or consider offering flexible work schedules or the opportunity to work remotely.

 

Generous paid leave policies also go a long way toward helping employees feel they are valued well beyond what they contribute at the workplace. For example, Change.org, an online social change platform, recently announced it will offer employees up to18 weeks of paid parental leave, and it is encouraging other organizations to do the same.

 

If employees are not offered leave, or are forced to return to work because they cannot afford unpaid leave, they may become "distracted and resentful," says David Hanrahan, Change.org's global head of Human Resources. That distraction and resentment can build, and can often drive an otherwise satisfied employee to consider other options.

 

Be Transparent and Open

 

Creating open communication between employees and management can help foster a sense of community and a shared purpose. By holding regular meetings in which employees can offer ideas and ask questions, as well as having an open-door policy that encourages employees to speak frankly with their managers without fear of repercussion, helps employees feel that they are valued and that their input will be heard.

 

Get Employee Feedback

 

Another way to measure employee satisfaction is to periodically survey them. You can do this by using an employee polling tool, like TINYpulse, which sends out a single question to a company's workforce at pre-set intervals and then tallies results anonymously.

 

"Everyone knows that the business changes more than once a year, and so do people," says David Niu, the founder of TINYpulse and TINYHR. "You don't check on your finances or your business strategy once a year. So why do you think you can do that with your people?"

 

Using a strategy like sending out a brief questionnaire, or single question to employees - such as "What is one process that, if eliminated, could make you more productive?" - can help HR identify issues early on and rectify them.

 

"The fact that the employees are being heard, that they are being listened to, is important and can improve retention, even if there's no way the company can address their challenges at the moment," says Niu.

 

Sometimes Good Employees Leave

 

Of course, sometimes turnover is inevitable. People move. They change careers. They get a better offer someplace else.

 

"It's difficult when we lose someone who's a rock star, but that's one of the things you have to be prepared for," says Pickett. "Especially in the IT industry, which is so competitive. But it's also healthy," he says. "You don't want someone who doesn't want to be there anymore."

 

Retention and the Bottom Line

 

If your employees feel valued and excited about working at your organization, and fairly compensated, they will not want to go elsewhere. Moreover, their commitment and enthusiasm will be evident to your customers, says Pickett "That enthusiasm, that excitement and that investment comes through in every interaction."

Sherine Joseph
by Sherine Joseph , Senior HR Specialist , Alwazzan Educational Services

Employee Retention can be effectively improved by the Management interventions.Some steps that can be taken are:

  1. Recognition of Employees contribution-The employees need to be recognised for their efforts and contributions toward the company.When they are being recognised and made to feel that they are ipmportant part of the company,they tend to retain themsleves longer.
  2. Rewards-Other than the monetary incentives and bonuses being offered to them,these rewards in the form of various allowances-housing,transport,mobile,air ticket,insurance etc also play a role in employee retention.
  3. Cooperative work environment-A positive work environment enables the employee to bring out the best in him,thereby increasing his productivity and contribution to the company.It enables him to be more innovative and creative in bringing out new methodologies.
  4. Supportive supervisor-A supportive immediate supervisor who will defend his team at all times will tend to have long term relations with his employee and thereby boost his confidence in him.Many employees tend to quit because of their superiors attitude and dominant nature.They quit working with them and not the companies!
  5. Stable management-A steady and stable management with strong  policies and procedures will go a long way in retaining good employees.An instable environment will make the employees feel insecure and the fear of job security will push them toward new opportunities.
  6. Positive criticism-The employee should be given enough space to make decisions,implement them and to learn from the mistakes he made.These mistakes have to be corrected by his immidiate supervisor with a positive note so that he can learn effectively from his failures and make this his next stepping stone.

Verlina Rodriguez
by Verlina Rodriguez , Technical Support , GENPACT

Consider the attitude of an applicant's reliability, if they can work any time and day schedule. Pay them back correctly with bonuses and benefits. Provide a healthy work environment. Provide form of courtesy for a " work well done" like giving some incentives. Provide tools and training for career growth.

Ahmed MuhammedAlnoor Manzool saad Manzool
by Ahmed MuhammedAlnoor Manzool saad Manzool , مدير , ZAKAT CHAMBER - SUDAN

     At first I thank you for this good question: To improve retention is very important, because if you can’t save your employees, you can't save your company. The scientists wrote much about this topic, but the main point in that it's very important to make attractive work environment, and to know also that motivation is not enough for retention, we have to be close to our employees, understand them as individuals and groups and how to keep them in high morale, and respect them and show them that we appreciate their efforts because the motivation styles is deferent from culture to other, and from level to other. And this request from us to understand how to deal with any case to get the best results, and we must remember that the employees are stay in the place if they find (safety, motivation, satisfaction, respect and friends.

     My last say : If we can make them friends, respect them, listen to their problem and solve it, motivate them in the best way no one will go , and we can got good results .

 

ALI RAZA ALI
by ALI RAZA ALI , sales officer , state life insurance and internee Super asia group

1.IMPROVE INTERCOMMUNICATION GAP

2. FLEXIBILITY IN ORGANIZATION 

3.RELIABILITY AND EVALUATION OF PERFORMANCE APPRAISAL.

Abdalla Elnoor Mohammed Massoad (FinstPM)
by Abdalla Elnoor Mohammed Massoad (FinstPM) , مستشار اصلاح اداري ومؤسسي , المكتب الاستشارى للتنمية الادارية

Agreed with brothers............thank you

 

ASSAD AL- SSADAH
by ASSAD AL- SSADAH , HR Manager , Arabic Hospitality Group

you have to improve your HR policy and other benefits

qamar morjan
by qamar morjan , customer service , اتحاد الازياء

through the contract to be signed by the parties includes all agreed rights

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