Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

Is it important to know the function and working of a product for which we are providing services and the characteristic of its internal interface?

user-image
Question added by baqir ali shah , Call Center Team Leader , Serco ME
Date Posted: 2015/04/06
Soumyaraj Mitra
by Soumyaraj Mitra , Lead Instrument Engineer , Kuwait Oil Company

Hi,

It is very much needed to know the function and working principle of a product as well as in which service it is used. Some times normal maintenance would not suffice the ultimate requirement just because of improper knowledge of functionality of a product, process or equipment.

More Questions Like This