Start networking and exchanging professional insights

Register now or log in to join your professional community.

Follow

Working in this face-to-face customer service environment, how would you demonstrate that you are listening to a customer?

user-image
Question added by PRISCILIA VICTOR-UZOMA , Customer Service Officer , Hossana Technologies
Date Posted: 2015/04/07
Divya Srinivasan
by Divya Srinivasan , SAP Support Executive , Korpko General Trading LLC

Have Eye Contact with the customer and acknowledge by nodding head or by words. Ensure you summarize the details provided by customer to confirm both of us are in the same page and we are clear in understanding their requirement and problem statement

More Questions Like This