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Guest Service employee sometimes have to attend the Front Desk with a Check in of Guest. Why?

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Question added by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date Posted: 2015/04/23
Deleted user
by Deleted user

TO KNOW IF THE GUEST ARE IN THE HOTEL.AND GUIDING/ASSISTING THEM TO THEIR WAY IN THEIR ROOMS.

Arney Carlos
by Arney Carlos , Sales Officer , Honda MotorSports Inc.

To confirm the reservation of the guest so they can assist the guest appropriately.

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