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a. perishability.
b. intangibility.
c. heterogeneity.
d. none of the above.
I agree MR, Emad Muhammad.
_ refers to the inconsistency or variations found in human performance.
c. heterogeneity.
>>>>>>>>>>>>> c. heterogeneity. >>>>>>>>>>>>>>>>
Agree with experts...........
answer C __________ heterogeneity
C.........................................................
c. heterogeneity...............................................................
Heterogeneity is quality of being different. So it represents inconsistency and variation found in human performance.
Answer option ______________c
c. heterogenity is right answer ................................