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a. efficiency.
b. service productivity.
c. reliability.
d. critical success factors.
This is basically the rate (per unit)
Only option B has the sense of rate, therefore I will say 'option B'.
B.................................................................................................
sevice productivity is right ........................................
............................ b. service productivity.
answer B ________ serive productivity
B.............................................
My answer is option (B) Service productivity
Answer option ______________b
I Agree with Mr, Emad Mohammad.
>>>>>>>>>> b. service productivity. >>>>>>>>>>>>>>